Amaroo Terms of Service

1. Definitions

In these Terms and Conditions, the following terms have the meanings below:

• Amaroo, We, Us: PT Amaroo Teknologi Indonesia, domiciled at Gedung Menara Tendean (M-TEN) Lt. 17 Unit C, Jl. Kapten Tendean No. 20C, Kuningan Barat, Mampang Prapatan, Jakarta Selatan 12710, NIB 0508260203925.
• App: the Amaroo mobile application for iOS and Android together with its supporting website.
• Platform: the App and all technology services Amaroo provides through the App.
• User, You: any person who creates an account in the App.
• Owner: a User who books a Service for their pet.
• Sitter: a User who offers and performs Services. One account may act as both an Owner and a Sitter.
• Service: the pet-care services available in the App, namely: Dog Walking, Boarding (the pet stays overnight at the Sitter's home), House Sitting (the Sitter stays overnight at the Owner's home), Drop-in Visit (the Sitter comes to the Owner's home), and Doggy Day Care.
• Booking: an agreement between one Owner and one Sitter for one Service in one specific time slot, created and paid for through the App.
• Instant Booking: a Dog Walking or Drop-in Visit Booking whose start time is within 60 minutes of being booked.
• Service Price: the price a Sitter sets for one Service.
• Booking Fee: a fixed fee of Rp 3.000 paid by the Owner on every Booking.
• Platform Fee: 15% of the Service Price, which belongs to Amaroo.
• Sitter Share: 85% of the Service Price, which belongs to the Sitter.
• Sitter Level: a rank from 1 to 10 set by Amaroo based on the number of completed Bookings and the Sitter's rating, which determines the maximum Service Price a Sitter may set as provided in Section 5.2.
• Balance: the accumulated Sitter Share that a Sitter is able to withdraw.
• Payment Partner: PT Xendit Indonesia or another licensed payment service provider appointed by Amaroo.
• Verification Partner: the digital identity verification provider appointed by Amaroo.
• Branch: a physical location designated by Amaroo for in-person Sitter verification.
• Privacy Policy: Amaroo's personal data protection policy, available in the App and on the website.

2. Acceptance and changes to the Terms

1. 2.1By creating an account, ticking the consent box at registration, or using the App, you confirm that you have read, understood, and agreed to these Terms together with the Privacy Policy.
2. 2.2Amaroo may change, add to, or update these Terms and Conditions from time to time based on operational needs, platform development, policy changes, or changes in laws and regulations.
3. 2.3Any material change will be notified through the App, your registered email, or another means of communication Amaroo considers appropriate no later than 14 (fourteen) calendar days before the change takes effect, unless the change is required to meet an obligation under laws and regulations, a government order or policy, or to prevent a security risk, fraud, misuse of the Platform, or harm to Users or Amaroo, in which case it may take effect from the date of notification or another date determined by Amaroo.
4. 2.4Use of the App after the date a change to the Terms and Conditions takes effect is deemed the User's acceptance of that change.
5. 2.5If a User does not agree to a change to the Terms and Conditions, the User may stop using the App and delete their account in accordance with the applicable provisions.

3. Amaroo's role

1. 3.1Amaroo is the operator of the Platform, which provides the technology to connect Owners with Sitters. Amaroo is not the provider, performer, employer, or party that directly performs the Service for the Owner.
2. 3.2Services are performed by the Sitter under the Booking between the Owner and the Sitter. The Sitter is independently responsible for performing the Service and for every action taken in performing it.
3. 3.3The Sitter is an independent contractor and not an employee, worker, agent, representative, attorney, distributor, or franchisee of Amaroo. There is no employment relationship, agency relationship, partnership, joint venture, or business partnership between Amaroo and the Sitter.
4. 3.4The Sitter has the authority to determine their availability, the types of Service offered, and the Service Price in accordance with the mechanism set on the Platform.
5. 3.5Amaroo does not guarantee that any Sitter will always be available, will meet the Owner's expectations, or will perform the Service without risk.
6. 3.6Sitter verification carried out by Amaroo or a third party appointed by Amaroo is only part of a risk-mitigation process and may not be taken as a guarantee of the identity, quality, ability, safety, conduct, or suitability of the Sitter.
7. 3.7Amaroo does not provide any insurance product for pets, people, homes, vehicles, goods, or other property connected with the performance of a Service.

4. Accounts

1. 4.1To create an account in the App, you must be at least 18 (eighteen) years old and legally competent under the applicable laws and regulations. By creating an account, you represent and warrant that you meet these requirements.
2. 4.2Amaroo may request information or carry out age and/or identity verification where it considers this necessary for compliance, security, fraud prevention, or the protection of Users and the Platform.
3. 4.3Registration may be done with an email address and a one-time verification code, with a Google or Apple account, or with an email address or phone number and a password. Before you can pay for a Booking, you must verify your email address or WhatsApp number.
4. 4.4You must provide information that is true, complete, and current, and update it when it changes. One person may hold only one account.
5. 4.5You are responsible for all activity that occurs through your account. The App provides two-step verification by email and a list of signed-in devices that you can revoke at any time. Report to Amaroo immediately if you suspect your account has been accessed without permission.
6. 4.6Amaroo may refuse registration, suspend, or close an account that breaches these Terms, provides false information, or that in Amaroo's reasonable judgement endangers other Users, pets, or the Platform.

5. Provisions specific to Sitters

5.1 Verification

1. 5.1.1Before a Sitter's profile appears in search and before the Balance can be withdrawn, the Sitter must pass two verifications: (a) digital identity verification through the Verification Partner, comprising an ID-card (KTP) match and a liveness check; and (b) in-person verification at a Branch.
2. 5.1.2For Services performed at the Sitter's home (Boarding and Doggy Day Care), the Sitter must upload photos of the condition of their home.
3. 5.1.3From the verification process, Amaroo stores only the verification result, the name as it appears on the ID card, the date of birth, and a hash of the national ID number (NIK). The ID-card image and selfie are stored by the Verification Partner, not by Amaroo. Details are in the Privacy Policy.
4. 5.1.4Amaroo may request re-verification at any time.

5.2 Profile, prices, and levels

1. 5.2.1Profile information, experience, and gallery photos must be accurate and must be owned by or licensed to the Sitter.
2. 5.2.2The Sitter sets their own Service Price for each type of Service, up to a maximum according to the Sitter Level. Levels run from 1 to 10 and are set by Amaroo based on the number of completed Bookings and the Sitter's rating. Level 10 has no price cap. Amaroo may raise or lower a Level according to performance.
3. 5.2.3The availability calendar the Sitter fills in determines when the Sitter can be booked. The "online" switch only determines whether the Sitter accepts Instant Bookings.

5.3 Performing the Service

The Sitter must:

1. 5.3.1Attend and perform the Service in the booked time slot, and follow the Owner's reasonable instructions regarding the pet.
2. 5.3.2Enable location tracking in the App for the duration of a Dog Walking Service and fill in the service report (feeding, toileting, walking) when requested.
3. 5.3.3Perform the Service personally, and not hand it over to anyone else without the Owner's written consent.
4. 5.3.4Immediately contact the Owner, the emergency contact, or the veterinarian listed on the pet's profile in an emergency.
5. 5.3.5Keep the Owner's address, home access, and personal information confidential.

5.4 Status and own obligations

1. 5.4.1The Sitter is independently responsible for all tax, licensing, social security, operating cost, and other legal obligations arising from the Sitter's activities.
2. 5.4.2Amaroo is not responsible for the Sitter's tax obligations, except where Amaroo is required under laws and regulations to withhold, collect, remit, or report a particular tax.
3. 5.4.3Where Amaroo is required to withhold or collect tax, that amount may be deducted from the Sitter Share in accordance with the applicable laws and regulations.

6. Provisions specific to Owners

1. 6.1The Owner must create an accurate pet profile: name, species, breed, and important notes including health history, vaccinations, allergies, medication, and behaviour (including any tendency to aggression). Concealing this information is a breach of these Terms.
2. 6.2The Owner represents that the pet for which a Service is booked is theirs or lawfully in their care, is healthy enough to receive the Service, and has been vaccinated as recommended by a veterinarian.
3. 6.3The Owner is encouraged to fill in an emergency contact and a veterinarian contact in the App. If these are blank, the Sitter will make emergency decisions according to their reasonable judgement.
4. 6.4For Services at the Owner's home, the Owner must provide safe access, sufficient food, medication, and pet supplies, and disclose any hazards in the home.
5. 6.5The Owner must ensure that the pet is in a fit and safe condition to receive the Service and meets the requirements set by Amaroo and/or the Sitter. Amaroo and/or the Sitter may refuse, cancel, temporarily halt, or request changes to a Service where, on reasonable grounds, the pet's condition could pose a risk to the health, safety, security, or comfort of the pet, the Sitter, the Owner, third parties, and/or Amaroo's operations. Where such refusal, cancellation, or halting of a Service is caused by the pet's condition and/or by information provided by the Owner that is untrue, incomplete, or not updated as required by this Section, the consequences for fees, payment, and/or refunds follow the cancellation and refund provisions applicable on the Platform, without prejudice to Amaroo's right to take other action under these Terms and Conditions.
6. 6.6The App is currently designed for dogs. Other kinds of pet may only be booked for a Service where the Sitter expressly accepts them.

7. Bookings

1. 7.1The Owner chooses a Sitter, a type of Service, and a time slot, then pays. A Booking is confirmed automatically as soon as payment is received, without prior acceptance by the Sitter.
2. 7.2A Booking not paid within 10 minutes is cancelled automatically and its slot is released. A QRIS payment code is valid for 60 minutes.
3. 7.3One Sitter cannot accept two Bookings in overlapping time slots. The system rejects a clashing booking.
4. 7.4A Booking's status moves in one direction only: awaiting payment → confirmed → completed, or cancelled. A cancelled Booking cannot be revived.
5. 7.5A Sitter may decline a Booking that has already been confirmed. A decline is treated as a cancellation by the Sitter (Section 10).
6. 7.6Rescheduling is free of charge as long as the Sitter is available in the new slot.
7. 7.7The Sitter marks the Service as completed in the App. If it is not marked, the Booking is automatically deemed completed 24 hours after the slot ends.

8. Prices and payment

1. 8.1The total paid by the Owner is the Service Price plus the Booking Fee of Rp 3.000. "From" prices shown in the App are indicative only; the binding price is the price on the payment screen.
2. 8.2Payment is made within the App by QRIS, processed by the Payment Partner. The maximum value of a single Booking is Rp 10.000.000; a Booking above that value cannot be created. This limit follows the rules in force from time to time at the Payment Partner and/or Bank Indonesia, and may change without requiring a change to these Terms.
3. 8.3Amaroo may appoint a Payment Partner to process payments, receive funds, hold funds temporarily, make refunds, and/or forward funds to the party entitled to them in accordance with the Platform's mechanism.
4. 8.4In carrying out payments, Amaroo acts as the Platform operator and a payment facilitator between the Owner and the Sitter and is not a party to the service relationship between the Owner and the Sitter.
5. 8.5Funds received in connection with a Booking may be held until the Booking is completed, cancelled, or until another condition set out in these Terms and Conditions is met.
6. 8.6The Platform Fee of 15% (fifteen percent) of the Service Price belongs to Amaroo. The Sitter Share of 85% (eighty-five percent) of the Service Price is the amount credited to the Sitter's Balance after deducting any obligations that are the Sitter's responsibility under these Terms and Conditions. The Booking Fee belongs to Amaroo.
7. 8.7Amaroo may carry out rounding, administrative corrections, adjustments for system errors, reversals, refunds, chargebacks, fraud handling, or legal obligations relating to payments.
8. 8.8All payments for Services obtained through the Platform must be made through the App. Payment or transactions outside the App to avoid the Platform Fee are a material breach of these Terms and Conditions.
9. 8.9Amaroo may limit the value, method, frequency, or number of transactions based on internal policy, the Payment Partner's rules, Platform security, fraud prevention, and/or applicable regulations.

9. Cancellation by the Owner

1. 9.1The Owner may cancel a Booking through the App. The refund percentage is calculated on the total paid and depends on the type of Service and how far ahead of the scheduled start the cancellation is made.

For Boarding, House Sitting, Drop-in Visit, and Doggy Day Care:

For Dog Walking:

1. 9.2An Instant Booking cannot be cancelled by the Owner. The Sitter receives the full Sitter Share as if the Service had been completed. Emergencies on an Instant Booking are handled through Amaroo support, not by self-service cancellation.
2. 9.3Of the Service Price not refunded, the Sitter receives 85% and Amaroo 15%. The Booking Fee belongs to Amaroo as provided in Section 8.6 and does not form part of this split.
3. 9.4The tables above are shown in the App before the Owner confirms a Booking.

10. Cancellation by the Sitter, penalties, and suspension

1. 10.1If a Sitter cancels or declines a Booking at any time, the Owner receives a 100% refund of the total paid.
2. 10.2If a Sitter cancels a Boarding or House Sitting Booking less than 24 hours before the scheduled start, the Sitter is charged a penalty of 10% of the Service Price, paid to the Owner as compensation, unless the Owner chooses to waive it.
3. 10.3Amaroo advances the penalty to the Owner up to the amount of the Sitter's Balance at that time. The remainder is paid to the Owner as the Sitter earns subsequent Sitter Shares. The penalty is deducted from the Sitter's Balance and, if the Balance is insufficient, from future Sitter Shares.
4. 10.4A last-minute cancellation, meaning less than 24 hours for Boarding and House Sitting, or 1 hour or less for other Services, is recorded as a strike. Three strikes within 6 months result in suspension of the Sitter's account: the Sitter does not appear in search and cannot be booked until Amaroo restores the account.
5. 10.5Repeated declines may affect the Sitter's Level and ranking in search.

11. Refunds

1. 11.1QRIS payments cannot be reversed. Refunds are made by transfer to the bank account or e-wallet the Owner registers in the App.
2. 11.2If the Owner has not registered an account at the time of cancellation, the refund entitlement is recorded as claimable funds at the value frozen at the time of cancellation. The Owner may claim it at any time through the App after registering an account.
3. 11.3Where a refund is made by bank transfer and/or another payment method that incurs administrative fees, transfer fees, or other processing costs, those costs may be charged to the Owner and/or deducted from the amount refunded, having regard to the rules and policies of the applicable payment method. Amaroo is not responsible for fees charged by banks, payment service providers, and/or other third parties in connection with the refund process.
4. 11.4At present Amaroo does not deduct transfer fees from the refund amount. Any change to this is notified in accordance with Section 2.

12. Withdrawal of Balance by the Sitter

1. 12.1A Sitter may withdraw their Balance at any time through the App. Each withdrawal pays out the entire available Balance to the registered bank account and is processed by the Payment Partner.
2. 12.2Withdrawal is only possible after both verifications in Section 5.1 have been met. The destination account must be in the Sitter's own name.
3. 12.3Account numbers and tax numbers (NPWP) are stored by the Payment Partner. Amaroo stores only the last four digits and the verification status.
4. 12.4At present there is no minimum withdrawal amount and no withdrawal fee charged to the Sitter. Any change to this is notified in accordance with Section 2.
5. 12.5Penalties (Section 10), refunds that are the Sitter's responsibility, and corrections of payment errors are deducted from the Balance. A negative Balance is settled from future Sitter Shares.
6. 12.6Amaroo may delay, temporarily hold, or restrict the withdrawal of a Sitter's Balance where there are reasonable grounds to suspect a dispute, claim, cancellation, refund, unauthorised transaction, fraud, breach of these Terms and Conditions, unsettled payment obligation, administrative or system error, or a request from a competent authority. Such a delay, hold, or restriction may last as long as is reasonably necessary to carry out verification, resolve the dispute, correct the transaction, meet obligations to the Owner or third parties, and/or meet Amaroo's legal obligations. Where any amount is owed by the Sitter to Amaroo and/or another party under these Terms and Conditions, Amaroo may calculate, deduct, and/or set off that amount against the Sitter's Balance and/or payments due to the Sitter, to the extent permitted by the applicable laws and regulations.

13. Chat, reviews, and User content

1. 13.1The App provides text and photo chat between the Owner and the Sitter tied to a single Booking.
2. 13.2You are responsible for the content you send or upload (messages, pet photos, gallery photos, home photos, review photos). You warrant that you hold the rights to that content and grant Amaroo a non-exclusive, royalty-free licence to store, display, and transmit it to the extent necessary to operate the Platform.
3. 13.3It is prohibited to send content that is unlawful, depicts cruelty to animals, is pornographic, threatening, or harassing, contains another person's personal data without consent, or offers a transaction outside the App.
4. 13.4Users may report messages or photos. Amaroo reviews reports, may remove content, and may suspend accounts. Amaroo does not automatically monitor all conversations and does not guarantee that it will find every breach.
5. 13.5An Owner's review of a Sitter (stars, tags, and photos) may be written only once per completed Booking, appears publicly on the Sitter's profile, cannot be edited or deleted by its author, and must reflect a genuine experience.
6. 13.6A Sitter's rating of an Owner may be given only after a completed Booking, is not displayed in the App, and is used internally by Amaroo for trust and safety.
7. 13.7Badges on a pet's profile are awarded by Sitters or Amaroo and are informational.
8. 13.8Messages, chat photos, and location data are hidden from Users 30 days after a Booking ends and permanently deleted 6 months after a Booking ends, unless required for an ongoing dispute or a legal obligation.

14. Location tracking

1. 14.1During a Dog Walking Service, the Sitter's device sends its location periodically (about every 15 to 30 seconds) and the Owner can see it on a map with a short delay. By starting the Service, the Sitter consents to this location sharing.
2. 14.2The Owner may use location data only to monitor the Service concerned.
3. 14.3A Sitter's home location is shown to Owners only as a distance rounded to 100 metres; exact coordinates are never displayed.

15. Prohibited conduct

You must not:

1. 15.1Use the Platform to break the law, including animal welfare regulations.
2. 15.2Falsify identity, documents, pet profiles, or reviews.
3. 15.3Move a Booking or payment outside the App to avoid the Platform Fee.
4. 15.4Harass, threaten, discriminate against, or defraud other Users.
5. 15.5Create more than one account, or use another person's account.
6. 15.6Access the Platform by automated, harmful, or unauthorised means, including collecting other Users' data.
7. 15.7Abuse the cancellation, penalty, or refund mechanisms.

16. Pet safety and emergencies

1. 16.1If a pet falls ill or is injured during a Service, the Sitter must immediately contact the Owner or the emergency contact and, if urgent, take the pet to the nearest veterinarian or the one listed on the pet's profile.
2. 16.2Where a pet suffers illness, injury, a medical condition, or an emergency during a Service, the Owner is responsible for all examination, care, treatment, medical procedure, transport, and/or veterinary costs arising from that condition, unless, on sufficient evidence, the condition was directly caused by the Sitter's negligence or intent in performing the Service. The Sitter must, where possible, inform the Owner of the condition immediately and take reasonable and necessary steps to keep the pet safe in an emergency. Amaroo is not responsible for costs or losses arising from a pet's health condition, unless directly caused by Amaroo's fault or negligence as provable under the applicable laws and regulations.
3. 16.3Amaroo does not bear any cost of care, replacement, or compensation of any kind for a pet.
4. 16.4Cruelty to animals results in immediate account closure and may be reported to the authorities.
5. 16.5Amaroo support is available by email at [email protected]. In-app guidance is available at all times; this is not an emergency response service.

17. Suspension, termination, and account deletion

1. 17.1You may delete your account at any time from the Settings menu in the App or the account-deletion page on the website. Deletion is refused while money is still in flight (an active Booking, an unfinished refund, or a withdrawal in progress) and is processed once everything has settled.
2. 17.2Account deletion does not delete data, information, and/or transaction records that Amaroo is required to keep under laws and regulations, or that are needed for dispute resolution, fraud prevention, security, audit, or the protection of the rights of Amaroo and/or others. Such data may be retained or anonymised in accordance with Amaroo's Privacy Policy.
3. 17.3Amaroo may suspend or close an account that breaches these Terms, with notice unless notice is prohibited by law or would endanger other Users. A legitimate Balance remains withdrawable after the User's obligations (including penalties) have been settled.
4. 17.4Sections 8, 10, 12, 13 paragraph 2, 19, 20, 21, and 23 survive the end of an account.

18. Disputes between Users

1. 18.1Disputes about the performance of a Service, cancellation, penalties, or refunds are first resolved between the Owner and the Sitter through chat in the App.
2. 18.2If unresolved, either party may report it to Amaroo through the App or the support email. Amaroo will review the evidence available on the Platform (chat, service reports, location data, Booking history) and may decide on a refund, penalty, suspension, or other action in accordance with these Terms.
3. 18.3Amaroo's decision in a dispute is final and binding within the Platform, based on the information and evidence available. That decision does not reduce a User's right to pursue legal remedies under the applicable laws and regulations.

19. Intellectual property

1. 19.1The App, the Amaroo brand, logo, design, and all its content (other than User content) belong to Amaroo or its licensors and are protected by law.
2. 19.2Amaroo grants you a limited, non-exclusive, non-transferable licence to use the App in accordance with these Terms. Copying, modifying, reverse-engineering, or commercially exploiting the App is prohibited.
3. 19.3User content remains the User's, subject to the licence to Amaroo in Section 13 paragraph 2.

20. Disclaimer

1. 20.1The Platform is provided "as is" and "as available". Amaroo gives no warranty, express or implied, that the Platform will always be available, uninterrupted, error-free, or suited to a User's particular needs.
2. 20.2Amaroo is not the provider of Services and does not guarantee the quality, safety, timeliness, or outcome of Services performed by Sitters. Sitter verification under Section 5.1 is not a guarantee, as stated in Section 3 paragraph 6.
3. 20.3The Platform depends on third-party services, including the Payment Partner, the Verification Partner, map providers, network providers, and infrastructure providers. Amaroo is not responsible for disruptions, delays, or failures originating with those third parties.
4. 20.4Information displayed on the Platform (including Sitter profiles, reviews, indicative prices, distances, and location data) comes from Users or third parties and may change. Amaroo does not guarantee its accuracy or completeness.
5. 20.5No medical, veterinary, or legal advice is given through the Platform. In-app guidance is general in nature.

21. Limitation of liability and indemnity

1. 21.1To the extent permitted by laws and regulations, Amaroo is not liable for indirect loss, consequential loss, loss of profit, loss of data, or any non-material loss arising from use of the Platform or the performance of a Service by a Sitter.
2. 21.2To the extent permitted by laws and regulations, Amaroo's liability to a User for any claim relating to a single Booking is limited to no more than the Platform Fee and Booking Fee Amaroo received from that Booking.
3. 21.3Amaroo is not liable for injury to, loss of, or death of a pet, injury to a person, or damage to property occurring in the performance of a Service, unless directly caused by Amaroo's provable fault or negligence.
4. 21.4The User must indemnify and hold harmless Amaroo, its directors, employees, and affiliates from any third-party claim, demand, loss, and cost (including reasonable legal fees) arising from the User's breach of these Terms, the User's breach of the law, or the User's actions towards other Users, pets, or third parties.
5. 21.5This Section does not reduce any User right that cannot be waived under consumer-protection laws and regulations.

22. Personal data protection

1. 22.1Amaroo processes your personal data in accordance with the Privacy Policy and Law Number 27 of 2022 on Personal Data Protection.
2. 22.2Summary of data processed: account data, pet profiles, Booking history, masked payment data, chat, location data during a Service, Sitter identity-verification results, and reviews. Third parties receiving data are limited to the Payment Partner, the Verification Partner, and the infrastructure providers named in the Privacy Policy.
3. 22.3You have the right to access, correct, and delete your personal data in accordance with Section 17 and the Privacy Policy.

23. Governing law and dispute resolution

1. 23.1These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia.
2. 23.2Any dispute between a User and Amaroo arising from these Terms is first resolved by amicable negotiation within 30 (thirty) calendar days of written notice from either party.
3. 23.3If negotiation does not reach agreement, the dispute is resolved through the District Court of South Jakarta (Pengadilan Negeri Jakarta Selatan), without prejudice to a User's right as a consumer to pursue dispute resolution through the bodies provided for in consumer-protection laws and regulations.

24. Miscellaneous

1. 24.1Language. These Terms and Conditions are made in Bahasa Indonesia in compliance with Law No. 24 of 2009 on the Flag, Language, State Emblem, and National Anthem in conjunction with Presidential Regulation No. 63 of 2019 on the Use of Bahasa Indonesia. Where a translation in English or another language is provided for the convenience of Users, the translation is provided solely as an equivalent and does not replace the Indonesian version. In the event of any difference in interpretation or inconsistency between the Indonesian version and a translation, the Indonesian version prevails and is binding.
2. 24.2Severability. If any provision is held invalid, the remaining provisions remain in force.
3. 24.3Entire agreement. These Terms together with the Privacy Policy are the entire agreement between you and Amaroo regarding use of the Platform.
4. 24.4Assignment. You may not assign your rights and obligations under these Terms. Amaroo may assign them to an affiliate or successor with notice.
5. 24.5Notices. Notices to you are sent through the App or your registered email. Notices to Amaroo are sent to [email protected] or the address in Section 1.
6. 24.6Force majeure. Amaroo is not liable for failure caused by circumstances beyond its reasonable control, including network disruption, disasters, or government action.
7. 24.7No waiver. Amaroo's failure to enforce a provision is not a waiver of that provision.